Partner & UX Designer
John Lewis Partnership
Technology and new ways of working are completely transforming the workplace. The skills we need today are not those we need tomorrow, and it is impossible to anticipate the exact capabilities that will enable people, organisations and economies to flourish.
To keep up with the pace of change and create a workforce fit for the future, we need to rethink our approach to learning – which is too linear and reliant on formal or statutory education. If we are to mitigate the risk of employees’ skills becoming redundant and organisations not having the right talent for the future, the skills sector as a whole needs to evolve into something that is adaptable, sustainable, and comfortable with ongoing change.
For too long educating and skills have been seen as the preserve of schools, universities and vocational education bodies rather than something that reflects the changing needs of people and their employers. It’s now critical that the responsibility for learning and development is much broader, with individuals and employers taking more ownership of their own learning that helps them shape their own career path. We also need to look at the different ways people learn -informally, socially, demand-driven – and identify ways of recognising the skills people develop on an ongoing basis. It is down to everyone from government to employers to individuals themselves to drive the skills agenda.
In this session Kirstie will be joined by Philip Quarterman from John Lewis and Peter Coats from Legal & General to explore how we, as enablers of people’s development, governments and individuals themselves can shift the way we think and operate in learning so that it is recognised as a measurable investment for everyone from age 8 to 85.
Philip is a UX Designer in the Personnel function of the John Lewis Partnership. He works directly with various internal departments, and alongside Learning Designers, to develop wide ranging solutions with the aim of enhancing the Partner experience.
His previous work in learning and development roles involved developing two highly successful Massive Open Online Courses (MOOCs) for Coursera, as a member of the Learning Innovation department of IE Business School in Madrid (Understanding Economic Policy and Critical Perspectives on Management). Recently he received two Learning Technologies Gold Awards – Best Blended Learning and Best Mobile Learning – as well as a Princess Royal Training Award for a Human and Digital approach to training.