Peter Coats

Peter Coats

Learning & Development Consultant

Legal & General

Redefining learning for the 21st century

Session Overview

Technology and new ways of working are completely transforming the workplace. The skills we need today are not those we need tomorrow, and it is impossible to anticipate the exact capabilities that will enable people, organisations and economies to flourish.

To keep up with the pace of change and create a workforce fit for the future, we need to rethink our approach to learning – which is too linear and reliant on formal or statutory education. If we are to mitigate the risk of employees’ skills becoming redundant and organisations not having the right talent for the future, the skills sector as a whole needs to evolve into something that is adaptable, sustainable, and comfortable with ongoing change.

For too long educating and skills have been seen as the preserve of schools, universities and vocational education bodies rather than something that reflects the changing needs of people and their employers. It’s now critical that the responsibility for learning and development is much broader, with individuals and employers taking more ownership of their own learning that helps them shape their own career path. We also need to look at the different ways people learn -informally, socially, demand-driven – and identify ways of recognising the skills people develop on an ongoing basis. It is down to everyone from government to employers to individuals themselves to drive the skills agenda.

In this session Kirstie will be joined by Philip Quarterman from John Lewis and Peter Coats from Legal & General to explore how we, as enablers of people’s development, governments and individuals themselves can shift the way we think and operate in learning so that it is recognised as a measurable investment for everyone from age 8 to 85.

Speaker's biography

Peter has responsibility for learning and development within the Insurance Division of Legal & General. This business unit employs 973 people in Hove, Cardiff, Bristol and Edinburgh, and looks after the life-insurance needs of around 10 million customers. Peter has been at the heart of creating a manager-led coaching culture, ensuring industry-leading customer experience and unleashing hidden talent through the ‘Step Forward’ talent development programme, which achieved a Princess Royal Training Award in 2018.